{"id":168,"date":"2026-10-28T21:06:11","date_gmt":"2026-10-28T21:06:11","guid":{"rendered":"https:\/\/fieldhex.com\/?page_id=168"},"modified":"2026-11-03T15:54:56","modified_gmt":"2026-11-03T15:54:56","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/fieldhex.com\/index.php\/shipping-and-returns\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"\n<div class=\"fh-policy-copy\"><h2>Shipping<\/h2><p>We ship to the 48 contiguous U.S. states and Washington, D.C. Shipping to Alaska, Hawaii or international destinations requires prior arrangement.<\/p><p>Standard USPS shipping is $6.99 before applicable tax, or free when the merchandise total is $50 or more after discounts and before tax. Estimated transit is 1\u20135 business days after dispatch. Please allow 0\u20131 business day for order handling, for an estimated total of 1\u20136 business days. These are estimates, not guaranteed delivery dates. The final shipping charge is shown before payment.<\/p><p>If dispatch is delayed, we will offer a revised date or cancellation with a full refund for the unshipped items and associated shipping charges.<\/p>\n<h2>Requesting a return<\/h2><p>Our standard return window is <strong>30 calendar days from the date your order is delivered<\/strong>. Email <a href=\"mailto:info@fieldhex.com\">info@fieldhex.com<\/a> within this period with your order number and reason for return. We will provide return instructions and the return shipping address. Your request date determines whether you meet the deadline.<\/p>\n<h2>Return condition and costs<\/h2><p>For change-of-mind returns, items must be unused, undamaged and complete, with their original packaging and accessories. <strong>You pay return shipping<\/strong>; original shipping charges are non-refundable. We charge no restocking fee for eligible returns. All returns are subject to inspection.<\/p>\n<h2>Damaged, defective or incorrect items<\/h2><p>Damage caused by misuse, abuse, accidents or improper maintenance is not covered as a product defect. If an item is damaged, defective or incorrect, contact us promptly before shipping and provide a description and photos where helpful. Return arrangements, remedies and responsibility for shipping costs will depend on the findings and applicable law. The standard return window and unused-item requirement do not override applicable warranty or statutory rights.<\/p>\n<h2>Refunds and cancellations<\/h2><p>Eligible refunds are issued to the original payment method within <strong>7 business days after receipt and inspection<\/strong>. Your payment provider may take additional time to post the refund. Cancelled, unshipped orders are refunded within applicable legal deadlines. This policy does not limit your rights under applicable law.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Shipping We ship to the 48 contiguous U.S. states and Washington, D.C. Shipping to Alaska, Hawaii or international destinations requires prior arrangement. Standard USPS shipping is $6.99 before applicable tax, or free when the merchandise total is $50 or more after discounts and before tax. Estimated transit is 1\u20135 business days after dispatch. Please allow [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-168","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fieldhex.com\/index.php\/wp-json\/wp\/v2\/pages\/168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fieldhex.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fieldhex.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fieldhex.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fieldhex.com\/index.php\/wp-json\/wp\/v2\/comments?post=168"}],"version-history":[{"count":4,"href":"https:\/\/fieldhex.com\/index.php\/wp-json\/wp\/v2\/pages\/168\/revisions"}],"predecessor-version":[{"id":201,"href":"https:\/\/fieldhex.com\/index.php\/wp-json\/wp\/v2\/pages\/168\/revisions\/201"}],"wp:attachment":[{"href":"https:\/\/fieldhex.com\/index.php\/wp-json\/wp\/v2\/media?parent=168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}